9 signs youre dealing with an emotional manipulator

9 signs youre dealing with an emotional manipulator9 signs youre dealing with an emotional manipulatorWe all know what it feels like to be emotionally manipulated. It can be extremely effective, which is why some unscrupulous individuals do it so much.A few years ago, Facebook, in conjunction with researchers from Cornell and the University of California, conducted an experiment in which they intentionally played with the emotions of 689,000 users by manipulating their feeds so that some users only saw negative stories while others only saw positive stories. Sure enough, when these people posted their own updates, they were greatly influenced by the mood of the posts theyd been shown.Follow Ladders on FlipboardFollow Ladders magazines on Flipboard covering Happiness, Productivity, Job Satisfaction, Neuroscience, and moraFacebook caught a lot of flak over the experiment, primarily because none of the participants gave their consent to join the study. Perhaps more frightening than Face books faux pas was just how easily peoples emotions were manipulated. After all, if Facebook can manipulate your emotions just by tweaking your newsfeed, imagine how much easier this is for a real, live person who knows your weaknesses and triggers. A skilled emotional manipulator can destroy your self-esteem and even make you question your sanity.Its precisely because emotional manipulation can be so destructive that its important for you to recognize it in your own life. Its not as easy as you might think, because emotional manipulators are typically very skillful. They start out with subtle manipulation and raise the stakes over time, so slowly that you dont even realize its happening.Fortunately, emotional manipulators are easy enough to spot if you know what to look for.They undermine your faith in your grasp of realityEmotional manipulators are incredibly skilled liars. They insist an incident didnt happen when it did, and they insist they did or said something when they didnt . The trouble is theyre so good at it that you end up questioning your own sanity. To insist that whatever caused the problem is a figment of your imagination is an extremely powerful way of getting out of trouble.Their actions dont match their wordsEmotional manipulators will tell you what you want to hear, but their actions are another story. They pledge their support, but, when it comes time to follow through, they act as though your requests are entirely unreasonable. They tell you how lucky they are to know you, and then act as though youre a burden. This is just another way of undermining your belief in your own sanity. They make you questionrealityas you see it and mold your perceptionaccording to what is convenient to them.They are experts at doling out guiltEmotional manipulators are masters at leveraging yourguilt to their advantage. If you bring up something thats bothering you, they make you feel guilty for mentioning it. If you dont, they make you feel guilty for keepin g it to yourself and stewing on it. When youre dealing with emotional manipulators, whatever you do is wrong, and, no matter what problems the two of you are having, theyre your fault.They claim the role of the victimWhen it comes to emotional manipulators, nothing is ever their fault. No matter what they do- or fail to do - its someone elses fault. Someone else made them do it- and, usually, its you. If you get mad or upset, its your fault for having unreasonable expectations if they get mad, its your fault for upsetting them. Emotional manipulators dont take accountability for anything.They are too much, too soonWhether its a personal relationship or a business relationship, emotional manipulators always seem to skip a few steps. They share too much too soon- and expect the same from you. They portray vulnerability and sensitivity, but its a ruse. The charade is intended to make you feel special for being let into their inner circle, but its also intended to make you feelnot just sorry for them but also responsible for their feelings.They are an emotional black holeWhatever emotional manipulators are feeling, theyre geniuses at sucking everyone around them into those emotions. If theyre in a bad mood, everyone around them knows it. But thats not the worst part theyre so skillful that, not only is everyone aware of their mood, they feel it too. This creates a tendency for people to feel responsible for the manipulators moods and obliged to fix them.They eagerly agree to help- and maybe even volunteer- then act like a martyrAn initial eagerness to help swiftly morphs into sighs, groans, and suggestions that whatever they agreed to do is a huge burden. And, if you shine a spotlight on that reluctance, theyll turn it around on you, assuring you that,of course,they want to help and that youre just being paranoid. The goal? To make you feel guilty, indebted, and maybe even crazy.They always one-up youNo matter what problems you may have, emotional manipulators hav e it worse. They undermine the legitimacy of your complaints by reminding you that their problems are more serious. The message? You have no reason to complain, so shut the heck up.They know all your buttons and dont hesitate to push themEmotional manipulators know your weak spots, and theyre quick to use that knowledge against you. If youre insecure about your weight, they comment on what you eat or the way your clothes fit if youre worried about an upcoming presentation, they point out how intimidating and judgmental the attendees are. Their awareness of your emotions is off the charts, but they use it to manipulate you, not to make you feel better.Overcoming ManipulationEmotional manipulators drive you crazy because their behavior is so irrational. Make no mistake about it- their behavior truly goes against reason, so why do you allow yourself to respond to them emotionally and get sucked into the mix?The more irrational and off-base someone is, the easier it should be for you to remove yourself from their traps. Quit trying to beat them at their own game. Distance yourself from them emotionally, and approach your interactions with them like theyre a science project (or youre their shrink if you prefer that analogy). You dont need to respond to the emotional chaos- only the facts.Maintaining emotional distance requires awareness. You cant stop someone from pushing your buttons if you dont recognize when its happening. Sometimes youll find yourself in situations where youll need to regroup and choose the best way forward. This is fine, and you shouldnt be afraid to buy yourself some time to do so.Most people feel as though because they work or live with someone, they have no way to control the chaos. This couldnt be further from the truth. Once youve identified a manipulator, youll begin to find their behavior more predictable and easier to understand. This will equip you to think rationally about when and where you have to put up with them and when and wher e you dont.You can establish boundaries, but youll have to do so consciously and proactively. If you let things happen naturally, youre bound to find yourself constantly embroiled in difficult conversations. If you set boundaries and decide when and where youll engage a difficult person, you can control much of the chaos. The only trick is to stick to your guns and keep boundaries in distribution policy when the person tries to cross them, which they will.Bringing It All TogetherEmotional manipulators can undermine your sense of who you are and even make you doubt your own sanity. Remember nobody can manipulate you without your consent and cooperation.What are some other signs of emotional manipulation? Please share your thoughts in the comments section below, as I learn just as much from you as you do from me.This article first appeared on Linkedin.You might also enjoyNew neuroscience reveals 4 rituals that will make you happyStrangers know your social class in the first seven word s you say, study finds10 lessons from Benjamin Franklins daily schedule that will double your productivityThe worst mistakes you can make in an interview, according to 12 CEOs10 habits of mentally strong people

Gain Executive Leadership Support in Project Management

Gain Executive Leadership Support in Project ManagementGain Executive Leadership Support in Project ManagementProject Managers have a difficult job. By the nature of their role, they assume responsibility for forming an effective kollektiv to pursue and succeed with new initiatives. Because projects encompass all of the work done in a firm, including temporary and unique initiatives as well as the routine of daily operations, every project is a new adventure. Add in the reality that projects are how we innovate how we execute on strategy and how we build-out ur organizations infrastructure and capabilities, it is apparent that senior leaders must do everything in their power to support their firms project managers. One of the most important factors promoting project success is the presence of an effective, engaged executive sponsor. This position haslong been associated with project success in industry studies, yet a review of the literature describing actual practices around sponsor ship suggest we have a long way to go to institutionalize the presence and practices of the sponsor role in our organizations. A bit of context is appropriate. First, lets review the primary responsibilities of the sponsor. Primary Responsibilities of a Projects Executive Sponsor Assume responsibility for the outcome of a project. (This point is often described as a shared responsibility with the project manager.)Charter the project and confer authority on the project manager and core gruppe members.Support the project team for resources and visibility.Ensure the presence of and support of effective team values, including accountability and transparency.Support the team in the face of extraordinary difficulties.Coach the project manager.Defend the project team against organizational interference. What Happens When the Executive Sponsor is Out of the Picture In the absence of a supportive executive sponsor, all of the above responsibilities fall to the already over-burdened project manager, who typically lacks the bandwidth and political heft to fulfill these tasks. The lack of an effective sponsor increases the risk of project problems, including but not limited to failure, suboptimal performance against time, cost and quality targets and increased team turmoil. Simply stated, the presence of an effective executive sponsor is a positive difference-maker for the complex work of bringing our most important temporary and unique initiatives to asuccessful conclusion. Given the obvious importance of the role, it might be reasonable to assume that most organizations take their work with executive sponsors seriously. Sadly, a bit of time spent in the real world suggests otherwise. A Glimpse into How Our Organizations Treat the Role of Executive Sponsor As a graduate management instructor in project management, I have the good fortune to regularly learn about the project management practices of my students employers in a major metropolitan area. From Fort une 100 firms to small, entrepreneurial startups and not-for-profits, the organizations represented are a cross-section of our economy. While it would be reasonable to expect in this era where project management practices are well established that most firms would display mature practices around the role of the executive sponsor, in reality, the situation is exactly the opposite. A few non-scientific findings from my annual informal survey of MBA students about the role of the executive sponsor in their firms On average, more than fifty percent of the students describe their firm as having no formal practices around executive sponsorship.Few firms have any formalized training or standardized description for the role and responsibilities of the sponsor.I have not yet had one student report that his/her firm provides training for their executive sponsors.There is little consistent agreement on the accountability of the sponsor for project success.When the students interview project ma nagers in their firms about their satisfaction with the performance and support of their sponsors, a majority of those surveyed expressed frustration. A review of more formalized surveys from industry associationsand private consulting firms reinforces the general validity of the eingabe from my students. And while the current state of the practice of executive sponsorship may leave room for improvement, project managers have no choice but to keep on moving forward with their initiatives. However, there are some steps project managers can take to recruit much-needed executive support. How to Gain Executive Support for Your Project Recruit a sponsor. If your project has strategic implications for your firm, either directly for customers or indirectly by enabling more efficient and effective internal activities in support of customers, you should recruit a sponsor. Work directly with your report-to-manager or the head of your Project Management Office to reinforce the projects im portance and ask for help. Emphasize the role and responsibilities of the sponsor as identified above, and point to industry research that correlates project success and effective sponsorship. Train your sponsor. Emphasize the role as strategic, not tactical or as a figurehead. Most executives come to the role of a sponsor with no formal training or even context for their responsibilities. While you are in the somewhat awkward role of training an executive, most of these individuals will appreciate your context and guidance. The issues of accountability, values reinforcement, and protection of the team should be your primary focus when on-boarding your executive sponsor.Actively engage and involve your sponsor. The best project manager/executive sponsor relationships are highly interactive. It is important for the two parties to establish a clear communication protocol for updating on project activities as well as flagging and responding to emergencies. The project manager should en courage the executive sponsor to attend status or team meetings from time-to-time to show genuine interest, and to serve as an active cheerleader to the organization for team successes. Ask for coaching support from your sponsor. It is always helpful to have someone with more experience than you observing and offering constructive and positive feedback and coaching on your performance. Let your sponsor know you welcome this input in your drive to improve, and when it is received, accept it gracefully.Leverage the sponsor carefully for the big issues. Be careful not to view or treat your sponsor too much on tactical issues. Your sponsors highest and best use is for helping secure resources serving as a spokespersonfor the project team to the broader management group and helping you reinforce essential team values. There is a balancing act that the project manager must respect when considering drawing the sponsor into team activities. The Bottom Line The role of the executive spo nsor is one of the important pieces of the puzzle to success for project initiatives. Successful project managers understand how important this role is and work to gain executive support at the right level and intensity. If the role of the sponsor is absent or vague, take it upon yourself to recruit and train your executive sponsors to support you, your team and your firm for success.

How One Karaoke Song Almost Cost Me My Career

How One Karaoke Song Almost Cost Me My CareerHow One Karaoke Song Almost Cost Me My CareerI welches young, insecure, shy, and drunk, and I knew nothing about being a professional. That as it turns out, is a toxic mix for doing karaoke at a company event. This is a lesson in professionalism, making terrible mistakes at work, and how to recover from those mistakes. Its also about really bad singing and booze. OK, lets start with a general rule of thumb When 20 shots of Jagermeister are brought out for a group of 15 people, dont be one of the five people willing to take a second shot. Gleefully being part of that group was the first mistake I made on that fateful night. The second was failing to understand that co-workers at a bar are, well, still your co-workers. And the third, and most painful, was forgetting Id have to see these people the next morning.Looking back, my mistakes were understandable, and probably ones that many people have made at some point in time. Finding your way i n corporate America isnt exactly easy, and as a kid who had just graduated college three weeks earlier, the nuances of office life werent yet part of my knowledge base. Its not like someone handed me a manual on how to behave at a company happy hour (which, had they, I gladly would have read cover to cover). So, there we were, me and 20 colleagues, including my manager, his boss, and the CEO of the company. Everyone drinking, singing karaoke, and seemingly unwinding after a long, stress-filled week. Given that Im terribly shy and an even more terrible singer, I assumed I could hide and avoid having to get up on stage. But when my boss nudged me and said, Everyone sings, including you, I realized I wasnt going to get out of this. Though, in hindsight, outright refusing to sing would have been better than what I did next- which was quickly downing two shots and two more beers, then handing my song selection to the DJ. If you want to know the song I sang, you can listen to it here (def initely NSFW), but general themes of the song include excessive cursing, sex, oral sex, and then more sex. Im still not sure why the bar had it as an option. But I knew it well and thought it would make everyone laugh to hear me sing it. It didnt. It was like watching people watch a car wreck and not being able to do a single thing about it. No one was laughing. In fact, everyone stopped smiling. I saw our CEO lean over and whisper something to my boss. When the song ended, I left the stage and only one co-worker said anything to me. He was drunk, and he laughingly said, Id update your resume. It was then that I threw up. As I quickly learned, there is a direct correlation between the level of your work screw-up and how many people at the company know about it. The more people who know, the worse it was. When I walked in the next day, the very first person I saw said, Hey Elliott, heard you had quite the karaoke performance. Considering she wasnt there, I knew I was in trouble. aber sicher had spread. I put my head down and scurried to my desk, hoping no one would see me or talk to me. I already had a couple emails waiting for me from co-workers who asked if Id sing again for them since they missed my epic performance. It was then that I decided the best thing to do would be to speak to my boss before he asked to speak to me. I went to his desk, asked if he had a few minutes to chat, and quickly told him how sorry I was. I explained, as honestly as I could, that I was nervous, drank too much, and simply made a mistake in judgement. I assured him that it would not happen again, and that I hoped to continue working there for a long time. To my surprise, he brushed it off and said I shouldnt overthink it, but thanked me for saying something. Later that day, he stopped by my desk and said something Ill never forget Ill never tell you how close you were to getting fired. Just remember, youre always an employee, youre always representing your company, and youre alwa ys representing yourself. Ive kept that lesson in mind ever since. But, I also learned a more important one Since then, Ive screwed up plenty of times at work (though, thankfully, never on that drunken scale). Its natural that at some point, you will do something you regret, like sending a bad email to the wrong person, forgetting a major project was due, or stepping over the line at office happy hour like I did. And while I learned it the hard way, I now know that when you do mess up, its crucial to own up to it. Be honest, be apologetic, and be sincere. And then move on and be the best employee you can be moving forward. Oh, and dont take Jager shots with your co-workers. Nothing good can come from that. Photo of microphone courtesy of Shutterstock.

15 Companies Offering Work-at-Home Jobs in Ohio

15 Companies Offering Work-at-Home Jobs in Ohio15 Companies Offering Work-at-Home Jobs in OhioUnlike some other states, the Buckeye State actually has quite a few call center companies that hire remote agents from within its borders. In fact, a work at home call center jobcant be done from just anywhere. Most companies hire only in certain states. behauptung call center companies hire for work-at-home jobs in Ohio Accolade Support Call Center Services Business process outsourcing company hires independent contractors as remote technical support agents and customer service reps to service its clients. Pay is a per-minute rate that goes as high as $10/hour. Alorica Formerly West at Home, Alorica employs home-based customer service agents who are paid on a per minute or per call basis with the guarantee of being paid minimum wage in their state. American ExpressThis financial services giant employs remote call center agents with experience in reservation systems as well as travel agents for its corporate travel division. Bilingualism a plus. Apple At-Home AdvisorsApple at Home is the work-at-home call center division from Apple. Though it was once just for college students, it now hires both college students and non-students. Recruits from Columbus, Cleveland, and Toledo. Computer equipment is provided. AROThis companys home-based employees work in customer service, abverkauf and business telemarketing as well as insurance auditors and LPNs and RNs. CenturyLinkCenturyLink, a provider of voice, broadband and video services for consumers and businesses in 33 states, employs remote call center agents and pay $10-11 per hour. Bilingual encouraged to apply. Search job database using work at home. Convergys Virtual call center agents employed by this outsourcing company receive incoming calls and provide services that may include customer service, sales or technical support. Convergys offers paid training and benefits. EnterpriseCar rental company hires reservation agen ts who work from home in some regions of Ohio. Pay is$12-14 per hour. GE Retail FinanceWork-at-home agents within 65 miles of Canton, OH, provide customer service for consumer and commercial credit applicants in the companys healthcare and retail financing programs. Bilingual agents, particularly Spanish/English, are often needed. LiveOpsOutsourcer hires call center agents as well as licensed insurance agents, for a variety of customer service jobs for its clients including bilingual customer service (Spanish and French) and financial services. Agents are paid at a rate that is based on minutes of talk time plus sales incentives in some cases. Agents must become certified to work for individual clients. This certification is not paid. Agents must pay for their own background check. TeleTechHomeGlobal business process outsourcing (BPO) company hires associates for20-30 hours/week to work from home as call agents and other fields. Bilingual call center agents needed. Benefits include paid training, 401k. Pay is $9-10/hour. TranscomGlobal call center company hires virtual call center agents who do customer service and tech support. Ver-A-FastCompany contracts with home-based call center agents who use a predictive dialer system to make verification calls for the companys clients in the newspaper industry. Windy City Call Center - Chicago-based call center company hires remote agents as employees for telemarketing jobs. Working SolutionsIndependent contractors work from home doing inbound technical support, sales, travel and ticketing and customer service. There are also some work-at-home data entry and editing jobs. There may be more companies on this list of call center companies that hire agents from Ohio.

What You Do Not Know About Communications Resume Might Surprise You

What You Do Not Know About Communications Resume Might Surprise You The One Thing to Do for Communications Resume Now you have a fairly excellent collection of skills going for your intended position, look at expanding beyond that. If youre asking for work thats a stretch, you have to do extra work. Read through it a couple of occasions and youll probably spot three or four important skills mentioned many times throughout the document. Maybe youve employed your listening skills to comprehend how you are able to employ your expertise and experience to enhance the operation of others on your team still attempting to learn the ropes. You wind up getting the best possibility of getting into the interview door to prove youre worthy of an opportunity to begin your media and communications career. Even the ideal press release writers require a bit of creative inspiration. As you definitely want a great job, your audience would like to understand what you can do for them. Your resume often is going to be the very first opportunity you must leave a great impression with a possible employer. Quite simply, employees dont need to feel as theyre working on an island. Irrespective of the job that youre applying for, employers will expect you to have excellent written and verbal communication abilities. Even if you disagree with an employer, coworker, or employee, it is essential for you to understand and respect their standpoint. When writing your statement, its important to take into account where youre in your professional progression. Its better to include at least brief specifics about them. 1 Actually, in marketing, its what you say and the way you say it. You are their receptionist for this call. Communication is a top skill valued in just about any profession, but it gets especially significant in the plan market. You currently have the skills you have to compose an excellent resume. Communication skills are important for nearly every position. You ought to be including communication skills on your resume but it ought to be accomplished indirectly. Managers and executives should revolve around geschftlicher umgang skills together with technical expertise even should they fall into a technical industry. Employers are always watching out for candidates with effective communication abilities. Retailers are wanting to find out what and how youll give rise to their schlussverkauf team, so numbers help prove your abilities. After you have your resume finished, have a look at our great selection of jobs at top employers. Employers are seeking smart PR professionals. Most public relations professionals need at the very least a bachelors degree in the area. Additionally, there are graduate schemes in some regions of PR (for instance, fashion PR). Communications Resume for Dummies Effectively managing social networking platforms will be a crucial part of your position. You can construct your own blog to display your advertising and marketing skills. Marketing calls for a particular set of communication tools. Think of the social networking marketing resume examples above. Then pop the work title of the position youre applying to into LinkedIn and take a look at several other professionals that are doing what you wish to be doing. Each business and profession has specific key terms. Hard skills have a tendency to be more technical, and each business or kind of job will often have its personal necessary set. Workers in the digital age must understand how to effectively convey and get messages in person along with via phone, email, and societal media. Consider the sort of position that youre applying for when formatting your resume. Hence, make note of them also so it would help making the ideal mixture of phrases. Numeric accomplishments can amplify the transferable value a person brings, but there are lots of different tactics to quantify benefits. When you format a resume, its important to try to re member your headings want to stick out in some way to easily differentiate sections from one another and to separate them from the remainder of your text.

How to Write about Technical Writing Resume Explained

How to Write about Technical Writing Resume Explained Whispered How to Write about Technical Writing Resume Secrets In truth, it ought to be observed in any formal writing. Resume writing is a writing discipline unlike many different types of writing, and is frequently described as a mixture of business writing and copywriting. So whenever you are writing yur technical report, arrange it into a manner your reader will readily understand the essential parts in just 4 minutes. When writing, you are going to be requested to use different writing techniques, tones, and diction based on the topic which youre writing about and the individuals you are writing it for. Technical writing isnt for everybody. The Technical Writer will help to prepare instructional manuals and other important supporting documents which are technically complicated for most readers and communicates them in a much simpler to understand language. Visual resumes give a great quantity of info in a brief yet v ery straightforward way. Scannable resumes need specific page designs because computer scanners cannot read certain products. What You Dont Know About How to Write about Technical Writing Resume Writing a resume summary statement is simple if you concentrate on the traits you possess which are related to the job for which youre applying. The purchase processing group of our paper writing service processes the purchase and finds possibly the most proper author. If you discover you have several projects in many states of completion, then you want to funnel your energy into one thing at a moment. In nearly all circumstances, the response is yes. New Questions About How to Write about Technical Writing Resume Another sort of technical writing is found in netz articles. Do not be hesitant to request a kind of paper that you do not see in our list. As an expert SOP writer, my advice would be to keep away from the propensity to be generic. Figure out the description of the progr am youre planning to attend. Life After How to Write about Technical Writing Resume When youre asking for work in the tech business, its important that your resume to accurately reflects your abilities and experience in the specialty. Youre able to look on the internet for a list of soft abilities or hard skills to offer you a few ideas. You have the proper tech abilities. Last, you should have excellent writing skills. Technical writers and company analysts are almost similar with regard to job descriptions and abilities necessary to work in a particular small business company. Most technical positions will require some form of degree, and that means youll have to include your education on the resume. Technical writing jobs are usually posted with other writing opportunities, so keep a watch out for your favourite freelance writing job websites. Technology is continuing to evolve at a quick rate and itll help the technical recruiter in the event the technology is clearly stated.